Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order. You will receive a confirmation email once your order has been shipped.
Shipping Time
After processing, orders typically arrive within 5–10 business days, depending on your location and carrier availability.
Please note that shipping times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, or high order volumes.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Incorrect Address Disclaimer
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Delays
In the event of a delay, we will notify you as soon as possible. We appreciate your patience and understanding.
Contact Us
If you have any questions about shipping, please contact us at:
support@my-health.shop